Terms of service

 

TERMS OF SERVICE
SECTION 1 - OVERVIEW AND ORDER FULFILLMENT
This website is operated by Sportsvibe. Throughout the site, the terms “we”, “us” and “our” refer to sportsvibe.store. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Our store utilizes third-party suppliers and automated fulfillment networks, primarily Zendrop, to source, process, and ship products directly to you from global distribution centers. By placing an order, you acknowledge that your products may be fulfilled and shipped by independent third-party manufacturers.
SECTION 2 - SHIPPING, DELIVERY, AND CUSTOMS
Because we operate a dropshipping model via Zendrop, shipping times, carriers, and tracking availability vary depending on the product, supplier location, and destination country.
Delivery Estimates: Shipping times listed on our store are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier backlogs, or holiday seasons.
Tracking: Tracking numbers will be provided as soon as the third-party supplier updates the shipment status. Items ordered together may arrive in separate packages at different times.
Customs, Duties, and Taxes: When ordering from our store, the recipient is the importer of record. You are entirely responsible for ensuring the product can be lawfully imported to the destination country. Orders shipped from international warehouses may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the sole responsibility of the buyer. We have no control over these charges and cannot predict what they may be.
    SECTION 3 - PRODUCT DISPLAY, AVAILABILITY, AND PRICING
    We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be completely accurate.
    Inventory Fluctuations: Stock levels rely on third-party suppliers via Zendrop. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
    Order Cancellations: In the event that a product becomes unavailable after an order is placed, we reserve the right to cancel the order and issue a full refund.
    Price Changes: Prices for our products are subject to change without notice.
      SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
      In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
      SECTION 5 - RETURNS AND REFUNDS
      Our return policy is aligned with our fulfillment partner’s guidelines. Because products are processed through Zendrop, we cannot accept unauthorized returns sent back to the manufacturer’s warehouse or address listed on the shipping label.
      Damaged or Defective Items: If your product arrives damaged or defective, you must contact us at jeterennin@gmail.com within [e.g., 7 or 14] days of delivery with clear photographic or video evidence.
      Incorrect Items / Lost Packages: If you receive the wrong item, or if tracking confirms the package is lost in transit, we will work with Zendrop to arrange a replacement or refund.
      Buyer’s Remorse: We generally do not accept returns or offers refunds for buyer's remorse, incorrect size selection, or address entry errors made by the customer. Please review your order carefully before checking out.
        SECTION 6 - LIMITATION OF LIABILITY
        We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
        In no case shall [Your Store Name], our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers (including Zendrop), or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.
        SECTION 7 - CONTACT INFORMATION
        Questions about the Terms of Service should be sent to us at:
        Email: jeterennin@gmail.com